Introduction

1. The privacy of users of the Site of T.O.V. “Paneli Service Ukraine” (hereinafter referred to as the Company) is of great importance to the Company, which makes every effort to ensure the protection of this privacy. These rules explain how the Company uses the personal information of the Site User.

2. The site administration is governed by Ukrainian legislation on the protection of Personal Data.

3. This Privacy Policy has been developed in accordance with the requirements of the Law of Ukraine “On Personal Data Protection” dated June 1, 2010 No. 2297-VI and other regulatory acts of Ukrainian legislation that regulate legal relations related to the collection, processing, storage of personal data, as well as the right of citizens to non-interference in their private lives and establishes the procedure for obtaining, collecting, accumulating, storing, processing, using, ensuring the protection and disclosure of personal data (hereinafter referred to as “Data”) using the Site, company resources and/or mobile application and/or related services and tools.

4. The Company, taking care of the development of relationships with customers, understanding the importance of ensuring the protection of the Personal Data of the Site User, offers this Privacy Policy in order to resolve possible contradictions and misunderstandings. Please read this page carefully. The information provided on it is important for the Site User.

1. DEFINITION OF TERMS

1.1 This Privacy Policy uses the following terms:

1.1.1. “Site” is a collection of web pages and related content available on the Internet that are united in both content and navigation under a single domain name.

1.1.2. “Site Administration” – employees of the “Panel Service Ukraine” LLC” group of companies authorized to manage the Site, acting on behalf of the Site (Company), who organize the processing, storage, editing of personal data, and also determine the purposes of processing personal data, the composition of personal data subject to processing, actions or operations performed with personal data.

1.1.3. “Company”“Panel Service Ukraine” LLC”.

1.1.4. “Site User” – hereinafter referred to as the “User”. This is a person who has access to the Site via the Internet and uses this Site to obtain any information.

1.1.5. “Company Service” – any online or offline tool that allows you to communicate, contact potential customers of the Company and Users of the site, or the same services: social networks, messengers, advertising and social events organized by the company, etc.

1.1.6. “Cookies” – a small fragment of data sent by a web server and stored on the user’s computer, which a web client or web browser sends to the web server in an HTTP/HTTPS request each time it tries to open a page of the corresponding site.

1.1.7. IP address – a unique network address of a node in a computer network built on the IP protocol.

1.1.8. “Personal data” – any information that relates directly or indirectly to a specific or natural person (personal data subject). Personal data means any information that relates directly or indirectly to a specific User. This may be: name, surname, patronymic (if available), information about the type of activity, marital status, education, email address, telephone number, region of residence, address of place of residence/stay, information about the User’s actions on the Site and other resources of the Company, IP address, data about the devices used by the User (computer, browser type, operating system of the mobile device), and provided by them using the registration form and/or when filling out their profile on the Site, writing a message and/or feedback, or information obtained during oral communication between Users and the Site Administration/sales managers in the Company’s sales centers, information provided when making a payment and/or using any service (services) provided by the Company. Users may provide Data independently by posting them on the Site or by notifying via telephone channels and/or to the Company’s email and/or postal address by filling out questionnaires (filling out a questionnaire or otherwise) or Data may be provided from other sources, for example, User reviews (ratings, comments, confirmation of information) or other information from third parties provided when submitting claims, complaints and/or considering disputes, and/or information from publicly available sources on the Internet.

1.1.9. “Personal data processing” – any action (operation) or set of actions (operations) performed with the use of automation tools or without the use of such tools with personal data, including collection, recording, systematization, accumulation, storage, clarification (update, change), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data and other methods of data use.

1.1.10. “Confidentiality of personal data” – the requirement that must be observed by the Site Administrator or another person who has gained access to personal data not to allow their distribution without the consent of the personal data subject or the presence of another legal basis.

2. SUBJECT OF THE PRIVACY POLICY

2.1. By visiting the Site for the first time or communicating through other Internet resources of the Company, the User automatically grants the Company permission to use cookies and other public information specified in social networks, messengers or when visiting the Company’s office.

2.2. By using the Site or leaving your contact details on the Site, as well as by answering the necessary questions in the questionnaire when visiting the Company’s offices, the user confirms that he gives his consent to the Site Administration and its authorized persons to process his personal data. The user has no right to use the Site if he does not agree with the terms of this Privacy Policy.

2.3. Користувач дає свою згоду Адміністрації сайту на обробку отриманої інформації, включаючи збирання, систематизацію, накопичення, зберігання, уточнення (оновлення, виправлення), використання, розповсюдження, знеособлення, блокування, знищення персональних даних, зазначених в анкеті, з метою заходів, спрямованих на формування бази даних учасників, складання статистичної звітності, проведення маркетингових досліджень, а також здійснення взаємодії з Користувачем, у тому числі по мережах електрозв’язку, включаючи направлення повідомлень через SMS, месенджери та соціальні мережі, електронні лист, до відкликання такої згоди.

2.4. Користувач підтверджує свою згоду з тим, що Адміністрація сайту має право взаємодіяти з Користувачем шляхом здійснення прямих контактів за допомогою різних засобів зв’язку, включаючи, але не обмежуючись: поштове розсилання, електронна пошта, мережа Інтернет, месенджери, соціальні мережі та ін.

2.5. Персональні дані, дозволені для обробки в рамках цієї Політики конфіденційності, включають, але не обмежуються наступною інформацією: це може бути: ім’я, прізвище, по батькові (за наявності), інформація про рід діяльності, сімейний стан, освіта, адреса електронної пошти, номер телефону, регіон проживання, адреса місця проживання/перебування, інформація про дії Користувача на Сайті, IP-адреса, дані про використовувані Користувачем пристрої (комп’ютер, тип браузера, операційна система мобільного пристрою); надається їм за допомогою реєстраційної форми та/або при заповненні свого профілю на Сайті, написання повідомлення та/або відгуку, або інформація на Сайті або соціальних мережах Компанії, отримана при усній комунікації Користувачів та Адміністрації сайту, інформація, що надається при здійсненні оплати та/або використанні Користувачем будь-якого сервісу (послуги), що надається Сайтом.

2.6. Користувач визнає, що у разі його недбалого ставлення до безпеки та захисту його Даних та даних з авторизації (пароль, логін) треті особи можуть отримати несанкціонований доступ до облікового запису та Даних Користувача. Адміністрація сайту не несе відповідальності за збитки, заподіяні таким доступом.

3. ЦІЛІ ЗБОРУ І ОБРОБКИ ПЕРСОНАЛЬНИХ ДАНИХ

3.1. Персональні дані Користувача Сайт використовує в таких цілях:

3.1.1. ідентифікації Користувача, зареєстрованого на Сайті;

3.1.2. надання Користувачеві ефективної клієнтської підтримки;

3.1.3. надання Користувачеві персоналізованих Сервісів Компанії;

3.1.4. зв’язку з Користувачем, у тому числі направлення повідомлень у соціальних мережах та месенджерах, запитів та інформації щодо використання Сервісів, надання послуг, а також обробки запитів та заявок від Користувача;

3.1.5. покращення якості Сервісів Компанії, зручності їх використання, розробка нових Сервісів та послуг;

3.1.6. надання інформації про товари та послуги, про рекламні акції, відповіді на запити, а також виконання своїх зобов’язань;

3.1.7. проведення статистичних та інших досліджень на основі знеособлених даних.

3.2. Адміністрація сайту може здійснювати обмін даними з афілійованими особами Адміністрації сайту (компаніями, що діють на підставі спільної власності), які можуть опрацьовувати та використовувати Дані задля цілей, що зазначено в цьому розділі Політики конфіденційності.

3.3. Адміністрація сайту не здійснює обробку даних, що стосуються расової, національної приналежності, політичних поглядів, релігійних та інших переконань, членства у громадських об’єднаннях. Інформація, що характеризує фізіологічні особливості Користувачів, на основі яких можна встановити особистість, не обробляється.

4. CATEGORIES OF DATA COLLECTED

4.1. The categories of Personal Data collected by the Site (either independently or through third parties) include: Cookies and data on the use of network resources.

4.2. Personal data may be provided by the User independently or may be collected automatically by the Site during its use. Unless otherwise specified, the Site uses cookies (or other tracking tools) to identify Users and remember the global settings they have set.

4.3. Users are responsible for the Personal Data of third parties that they receive, publish or provide to others using the Site and confirm that they have the consent of the third party to provide the Data to the Site.

5. METHODS AND TERMS OF PROCESSING PERSONAL DATA

5.1. The processing of the User’s personal data is carried out without limitation of the term by any lawful means, including in personal data information systems using automation tools or without the use of such tools.

5.2. The User agrees that the Site Administration processes the Data on a lawful and fair basis: The Data are not disclosed to third parties and are not distributed without the User’s consent, except for cases provided for by the current legislation of Ukraine and only in the interests of national security, economic well-being and human rights, in particular, but not exclusively upon reasonable requests of state bodies that have the right to request and receive such data, or if the Site Administration has reasonable suspicions of a violation by the User of the terms of this Privacy Policy and/or other contracts and agreements concluded between the Administration and the User.

5.3. The Site contains links to other web resources when accessed by Users, to which this Privacy Policy does not apply.

6. USER RIGHTS

6.1. Users have the right to:

6.1.1. find out whether their Personal Data has been stored;

6.1.2. contact the Site Administration to find out about their content and origin;

6.1.3. check their accuracy or ask to supplement them;

6.1.4. delete, update or correct Personal Data;

6.1.5 object to their processing on all legal grounds without exception.

6.2. Relevant requests should be sent to the Site Administration at the address specified in the contact information on the Site.

7. COOKIE FILES POLICY

7.1. The Site collects information about the User’s visits to the Company’s websites in order to obtain statistics on visits and the effectiveness of their use, to form a personalized approach and adapt to the interests of each user. The Company does this using various technologies, one of which is cookies. These are data that the website can send to the User’s browser, and they will be stored on the User’s computer for further identification by the website.

7.2. Cookies are used to assess the effectiveness of websites (for example, to measure the number of visitors and the duration of their stay on the Site), to identify the most interesting and visited topics and pages, as well as to ensure the convenience of navigation and use of the Site, without collecting any personal information. Cookies can also be used to form a personalized approach based on the User’s existing experience of interaction with the Site and its preferences. Over time, this information allows you to improve the user experience.

8. PERSONAL DATA SECURITY

8.1. The Site Administration takes the necessary organizational and technical measures to protect the User’s Personal Data from unauthorized or accidental access, destruction, modification, blocking, copying, distribution, as well as from other unauthorized actions of third parties.

8.2. If the User accesses third-party resources through links posted on the Site, the Site Administration is not responsible for his actions.

8.3. The User’s personal data may be used for legal purposes in court or at stages leading to a possible appeal to the court due to the fact that the Site or services were used improperly, or the User fails to fulfill his obligations.

The User is aware that the Site Administration may be forced to report Personal Data at the request of state authorities.

9. ADDITIONAL INFORMATION ABOUT USER PERSONAL DATA

9.1. In addition to the information contained in this Privacy Policy, the Site may provide the User upon request with additional and contextual information regarding specific services and services or the collection and processing of Personal Data.

9.2. In order to ensure the operation of the Site and its technical maintenance, the Site and any third-party services may maintain files in which the interaction of the Site with Users is recorded (system logs), or use other Personal Data (in particular, IP address) for this purpose.

9.3. The User may change/delete Data or withdraw consent to its processing.

9.3.1 Users may change/delete personal information or refuse to receive messages at any time, or withdraw their consent to the processing of Data by sending a message to the email address specified in the contact information on the Site.

9.3.2 After receiving such a message, the processing of the User’s Data will be terminated, and his Data will be deleted, except in cases where such processing may be necessary in accordance with the current legislation of Ukraine.

10. ADDITIONAL TERMS

10.1. The Site Administration has the right to make changes to this Privacy Policy without the consent of the User.

10.2. The new Privacy Policy shall enter into force from the moment of its posting on the Site, unless otherwise provided by the new version of the Privacy Policy.

10.3. In case of disagreement with any changes made to the Rules, the User must stop using the Site and may require the Site Administration to delete his Personal Data.

10.3. The Site Administration is not liable for losses or damages suffered by the User or third parties as a result of a misunderstanding or misunderstanding of the terms of this Privacy Policy.

10.4. In the event that the provisions of this Privacy Policy, items or part thereof, are recognized as contradicting the current legislation of Ukraine or invalid, this fact will in no way affect the other provisions of this Privacy Policy, they remain fully valid and continue to operate in full force and are valid, and any invalid provision, or a provision that cannot be fulfilled without further action by the Parties, is considered changed, corrected to the extent necessary to ensure its validity and enforceability.